support@wabaxo.com Mon - Sat, 9:00 AM - 7:00 PM
v18.18
Home Features

Features

Everything you need to capture, engage, convert and serve customers — in one connected platform.

38 modules · one login

One platform instead of ten tools

CRM, WhatsApp, calling, marketing, billing and operations — connected, so every customer conversation lives in one place.

Popular Leads & Sales CRM

Pipelines, scoring, round-robin routing and follow-up reminders.

Popular WhatsApp Business

Official API + WhatsApp Web: campaigns, shared inbox, templates.

Popular Smart Forms

Multi-step forms, OTP, landing forms — every entry becomes a lead.

Popular IVR & Cloud Calling

Auto call-backs, click-to-call, recordings and call analytics.

Popular Proposals & Quotes

Beautiful proposals and quotations customers accept online.

Popular Invoices & Accounting

GST invoices, payment links, subscriptions and ledgers.

AI Voice Agents

Human-like AI agents that call, qualify and book 24/7.

Email Marketing

Drag-and-drop campaigns, drips, tracking and auto-replies.

SMS & DLT

Transactional and promotional SMS with DLT templates.

Social Media Suite

Schedule posts, reply to comments and DMs from one place.

Lead Ads Sync

Meta & Google lead ads land in the CRM in real time.

Bot Builder

No-code chatbots for WhatsApp, Instagram and your website.

Omnichannel Inbox

WhatsApp, Instagram, Messenger and web chat in one team inbox.

Calendar & Booking

Booking pages, reminders, round-robin and Google sync.

AI Website Builder

Launch a fast website with AI in minutes — no code.

Online Store

Catalogue, cart, payments and WhatsApp ordering.

Point of Sale

Fast billing counter with e-receipts on WhatsApp.

Contracts & E-Sign

Send, track and e-sign contracts with audit trails.

HRM & Payroll

Attendance, leave, payroll and employee self-service.

Projects & Tasks

Gantt, timesheets, budgets and client portals.

Helpdesk & Tickets

SLA-driven ticketing with CSAT and canned replies.

Knowledge Base

A public help centre and internal wiki in one.

Drive & Files

Secure file storage with share links and folders.

Docs, Sheets & Slides

Create and share documents without leaving the CRM.

Inventory & Warehouse

Stock, batches, serials, transfers and pick-pack.

Shipping & Logistics

Courier integrations, tracking, COD and own fleet.

Procurement

Requisitions, RFQs, purchase orders and GRN.

Manufacturing

BOMs, work orders, job cards, MRP and QC.

Reviews & Reputation

Collect 5-star reviews automatically and reply with AI.

Customer Portal

Customers see invoices, tickets and documents securely.

Customer 360

Every touchpoint, payment and conversation on one screen.

Digital vCard & NFC

Smart business cards with NFC tap and lead capture.

Reports & BI

Dashboards, scheduled reports and AI insights.

AI Assistant

Write replies, posts, emails and summaries with AI.

Video Meetings

Instant Google Meet links on bookings and leads.

Events & Workshops

Public sign-up pages, batches, payments and attendance.

Memberships

Plans, renewals, member passes and check-ins.

Mobile App

Android & iOS apps for your whole team.

Automation

Every enquiry answered in under 60 seconds

The moment someone fills your form, the platform takes over: a WhatsApp message, an email and a phone call — automatically, day or night.

Form submittedOn your website, landing page, ad or QR code
0 sec
Lead created & assignedDe-duplicated, scored and routed to the right person
1 sec
WhatsApp message sentPersonalised greeting, brochure or booking link
Instant
Email deliveredBranded welcome email with all the details
Instant
Automatic IVR callYour team is bridged to the customer, call recorded
2 min
Follow-ups & remindersTasks, nudges and drip messages until they convert
Day 1-30
Messages, delays and call routing are fully editable from your admin panel.
Calling customer…IVR · agent connected
Email deliveredOpened just now
Features

Everything Travel Agencies & Tour Operators needs to grow faster

Capture holiday enquiries from ads and your website, send itineraries on WhatsApp instantly, auto-call travellers and convert more quotes into bookings.

Every enquiry, one pipeline

Website forms, Meta and Google lead ads, Instagram DMs, travel portals and referrals land in one CRM by destination and date.

Instant WhatsApp packages

Travellers get matching holiday packages, sample itineraries and inclusions on WhatsApp the moment they enquire.

Auto IVR call-back

Two minutes after an enquiry the IVR connects the destination expert to the traveller, with the call recorded.

Itinerary & quote builder

Build day-wise itineraries with hotels, flights and transfers, and send branded quotations with one click.

Bookings & payments

Convert accepted quotes to bookings, collect advances by UPI link, issue GST invoices and track balance payments.

Trip reminders & reviews

Send vouchers, travel reminders and on-trip support on WhatsApp, then ask for reviews and referrals after the trip.

How it works

From first enquiry to loyal customer

Set it up once in an afternoon. The platform runs it every day after that.

1

Capture

Every enquiry from ads, website, portals and referrals is captured with destination and dates.

2

Engage

WhatsApp packages, email and an IVR call reach the traveller within minutes.

3

Quote

Branded itineraries and quotes go out fast, with automatic follow-ups.

4

Book

Advances, invoices, vouchers and trip reminders are handled in one place.

Mobile app

Your whole business, in your pocket

Android and iOS apps for owners and field teams — reply on WhatsApp, call leads, update deals and get instant alerts wherever you are.

  • Push alerts the second a new lead arrives
  • One-tap call, WhatsApp and email from every lead
  • Shared inbox, tasks, invoices and reports on the go
  • Works for owners, sales reps, agents and field staff
Good morning 👋
Enquiries156today · +18%
A&
Ankit & Riya ShahBali honeymoon · 6N
Quote
SM
Sunil MenonKashmir · Family of 4
Hot
TK
Tanvi KulkarniDubai · 5N · Nov
New
RY
Rajesh YadavChar Dham · Group of 18
Booked

Ready to convert more holiday enquiries?

See how travel agencies send faster quotes and close more bookings with automated WhatsApp, email and IVR follow-ups.